Serving Arlington, Cambridge, Somerville and Surrounding Areas
Apex Plumbing, Heating & Cooling
Privacy Policy and Terms & Conditions
Effective Date: October 3, 2025
This document contains the Privacy Policy and Terms & Conditions for Apex Plumbing, Heating & Cooling.
Privacy Policy
Apex Plumbing, Heating & Cooling (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (https://apex-plumbing-hvac.com) or use our services.
1. Information We Collect
- Personal Information: Name, email address, phone number, and other details you voluntarily provide.
- Usage Data: Information such as IP address, browser type, and pages visited.
- Cookies and Tracking: We may use cookies or similar technologies to enhance your browsing experience.
2. How We Use Your Information
We use the collected information to:
- Provide plumbing, cooling, and heating services.
- Respond to inquiries and service requests.
- Improve our website and customer experience.
- Send updates, promotions, or service reminders (if you opt in).
- Comply with legal obligations.
3. Sharing of Information
We do not sell or rent your personal information. We may share data with trusted service providers, when required by law, or in the event of a business transfer.
4. Data Security
We take reasonable steps to protect your personal information. However, no method of transmission or storage is completely secure.
5. Your Choices
- Cookies: You may disable cookies through your browser settings.
- Communications: You may opt out of marketing emails by following unsubscribe links.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
7. Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect information from children.
8. Sharing of Personal Information:
Apex Plumbing, Heating & Cooling, LLC will not share, sell, or disclose your personal information or mobile opt-in data to third parties without your explicit consent, except where required by law. Your information is kept confidential and used solely for the purposes you have agreed to. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties. Text messaging opt-in data is not being shared with third parties.
9. Opting Out of Text Messages:
You have the right to opt out of receiving text messages from Apex Plumbing, Heating & Cooling, LLC at any time. To opt-out, you can reply “STOP” to any text message you receive from us.
10. Consent and Opt-In:
By providing your phone number and opting in to receive text messages, you consent to the collection and use of your personal information as described in this policy. We ensure that your consent is obtained explicitly and that you are informed about the types of messages you will receive.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted with a new Effective Date.
12. Contact Us
If you have questions about this Privacy Policy, please contact us at:
- Apex Plumbing, Heating & Cooling
- 1770 Massachusetts Ave - Suite #164
- Cambridge, MA 02140
- Email: Info@Apex-Plumbing-HVAC.com
- Phone: 617.917.9600
Terms and Conditions
Welcome to Apex Plumbing, Heating & Cooling. These Terms and Conditions govern your use of our website (https://apex-plumbing-hvac.com) and our services. By accessing or using our website, you agree to comply with these Terms.
1. Use of Website
You agree to use our website only for lawful purposes and not in any way that may impair its function or others’ use.
2. Services
We provide plumbing, cooling, and heating services. Services are subject to availability and may change without notice.
3. Quotes and Payments
Quotes are estimates and may change depending on the scope of work. Payment terms will be communicated prior to service delivery.
4. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Apex Plumbing, Heating & Cooling or its licensors. You may not reproduce or distribute content without written consent.
5. Limitation of Liability
To the fullest extent permitted by law, Apex Plumbing, Heating & Cooling shall not be liable for damages arising from your use of our website or services, including indirect or consequential damages.
6. Indemnification
You agree to indemnify and hold harmless Apex Plumbing, Heating & Cooling, its employees, and affiliates from any claims arising out of your use of our website or services or your violation of these Terms.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or practices of those websites.
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Massachusetts, without regard to conflicts of law.
9. Changes to Terms
We may update these Terms at any time. Changes are effective immediately upon posting on our website.
10. Contact Us
If you have questions about these Terms and Conditions, please contact us at:
- Apex Plumbing, Heating & Cooling
- 1770 Massachusetts Ave - Suite #164
- Cambridge, MA 02140
- Email: Info@Apex-Plumbing-HVAC.com
- Phone: 617.917.9600